As a Service Advisor at Jai Ganesh Tata, you will be the main interface between customers and our technical team. You will greet customers, understand their vehicle concerns, and provide estimated repair costs and timelines. Your role involves upselling necessary services and keeping the customer informed throughout the repair process. High professionalism and technical understanding of vehicles are essential to excel in this role.
Requirements
Previous experience as a Service Advisor in an auto dealership
Strong communication and negotiation skills
Knowledge of vehicle repair processes and billing
Able to work under pressure in a busy workshop environment
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